Arconas is proud to recognize the outstanding success of many of our airport clients; winners of ACI World’s 2019 Airport Quality Service Awards. These awards recognize airports which have achieved the highest passenger satisfaction rating in the ASQ Survey – the world’s benchmark of airport excellence. A notable winner on the list is St. John’s International Airport in Newfoundland, Canada, which was named North America’s most improved airport. In 2019 Arconas outfitted St. John’s airport with a suite of products including Bernù Aero airport seating with inPower flex modules, inPower Bar charging stations, RUX recycling bins, and Connex airport lounge seating.
ACI’s Airport Service Quality (ASQ) Awards are the industry’s most prestigious accolades. It is a world-renowned and globally established bench-marking program measuring passengers’ satisfaction while travelling through an airport.
A full list of winners that have recently worked with Arconas is provided below.
Best Airport by Size & Region
Between 2 and 5 million passengers
- Aeropuerto Internacional de Carrasco (Montevideo, Uruguay)
- El Paso International Airport (El Paso, United States)
Between 5 and 15 million passengers
- Aeropuerto Internacional de los Cabos (Los Cabos, Mexico)
- Cincinnati/Northern Kentucky International Airport (Cincinnati, United States)
- Indianapolis International Airport (Indianapolis, United States)
- Jacksonville International Airport (Jacksonville, United States)
Between 15 and 25 million passengers
- Dallas Love Field Airport (Dallas, United States)
Between 25 and 40 million passengers
- Minneapolis/St Paul International Airport (Minneapolis, United States)
Over 40 Million Passengers
- Dallas/Fort Worth International Airport (Dallas, United States)
- Toronto Pearson International Airport (Toronto, Canada)
Most Improved Airports by Region
- John’s International Airport (St. John’s, Canada)
A full list of winners can be found here: https://aci.aero/customer-experience-asq/asq-awards-and-recognition/asq-awards/current-winner-2019/departures/