At the end of 2019 the brand new world-class terminal at the Louis Armstrong International Airport (MSY) was opened to the public. The new $1.3 billion airport terminal capture’s the sights, sounds, and tastes of New Orleans while providing a number of enhancements for a quicker, safer, and more enjoyable airport experience.
A Transformative Project
Under construction since 2016, the 972,000 square-foot terminal has been called the city’s most transformative project since the Superdome (Built in 1971) and is the biggest U.S. airport terminal project in over a decade. It completely replaces the existing terminal, which was built in 1959. Design for the terminal was developed and completed by the Crescent City Aviation Team (CCAT), a joint venture of LEO A DALY and Atkins, based on an initial concept by Pelli Clarke Pelli.
A Unique NOLA Experience
According to the designers, the bright new terminal takes inspiration from the geography of Louisiana’s Delta region and curves of the Mississippi River. The terminal serves 16 airlines with 35 gates across three concourses. Within those concourses’ travelers will find many new food, beverage, and retail outlets, as well as pre- and post-security stages for live music, keeping with the culture of the city. A fun addition is the area dubbed “the Jazz Garden”. Located in the centralized baggage claim area, the Jazz Garden will serve as the official welcome to the city with live jazz music and entertainment throughout the day.
Many of the restaurants and shops in the new terminal feature cuisine by well-known local chefs and highlight New Orleans culture. From the creole-inspired menu options, to the colorful artwork in each restaurant, passengers will have many opportunities for a true “Big Easy” style meal.
Many modern airport amenities can also be found including rooms for nursing mothers, a post-security per relief area, water bottle-refilling stations, free high-speed WIFI, and power outlets at 50% of the gate hold seats.
Seating and Power
At-seat power is provided by Arconas’ popular inPower flex modules mounted under our Bernù Aero seating that is found throughout the new terminal. The inPower flex modules provide the choice of AC and USB charging to keep passengers charged. inPower flex modules are UL Certified and have safety features that limit currents, is GFI protected against short circuits, and shields passengers electronic equipment from surges. Through a system called ‘daisy-chaining’, inPower flex modules distribute power to multiple seating units from one wall or floor outlet reducing the need for costly facility electrical work. The comfortable and modern Bernù Aero seating also includes accessible seats with arms removed on ends, embroidered accessibility logos, and drink holder arms throughout.
Gate Pass Program
New Orleans has become the third airport in the USA to have a permanent gate-pass program allowing non-ticketed passengers into the terminal to shop, dine, and accompany friends and family members to their gates.