Account Manager


Reporting directly to the Director of Sales, the Account Manager is a pivotal part of the Arconas sales team. As the primary person responsible for specified airport accounts, the Account Manager is responsible for initiating, fostering, and securing a strong relationship with the customer and growing sales within their accounts. Accounts may also include non-aviation transportation hubs and other public spaces, as required.

Develop, maintain, and implement a specific sales plan for the accomplishment of objectives using Arconas’ management-defined sales processes. Monitor external factors to strategically prepare for and respond to customer needs.

*Actively promote and sell Arconas’ full range of products to designated accounts
*Accounts will be located in the USA
*Accountable to improve overall sales performance and maintaining strong relationships with key customers
*Use a systematic approach to reach airports, architects/designers, contractors, end-users, etc.
*Work with Director of Sales to develop a strategic business plan, identifying targets and measures in customer satisfaction, customer acquisition, expansion, and retention
*Develop targeted sales & marketing strategies to increase sales
*Fully learn and understand Arconas’ complete product line
*Respond to RFP Proposals & Tenders for airports and large transportation hubs with specified accounts, as required
*Support sales/production efforts create significant market share growthUtilize all aspects of account management, including cold calling, face-to-face selling skills, time and territory management, account development strategies, professional presentations, interpersonal skills, customer service skills, and negotiating
*The ability to travel between Canada and the USA for meetings and conferences is mandatory
*Professionally represent Arconas at industry events and trade shows, Canada & USA

*Minimum five years’ experience in an Account Manager role (knowledge of furniture or airport/transportation industry required)
*Post-secondary education in business or a related field
*Experienced in the complex and prolonged sales process
*Ability to travel 25-30% of the time
*Excellent written and verbal communication (English)
*Fluency in a second language, particularly Spanish, is an asset
*Effective and strong presentation and communication skills with the ability to deliver presentations to large project teams and senior-level management
*Strong command of MS Office suite (particularly Word, Excel & PowerPoint), CRM Software, ERP software
*A positive, confident, self-motivated attitude, strong business drive, and a keen interest in building long-term customer relationships
*Assertiveness, perseverance, energy, and passion – results-oriented behavior required to be successful in a sales role
*Strong negotiation, relationship building, and influencing skills
*Ability to work autonomously, but also as part of a sales team
*Can be located in Canada or the USA

We are now on a determined path to growth leading to great opportunities for personal and career growth.

The role is well suited to someone who is an experienced sales executive, who has prior experience working within the airport/airline community.

Compensation will be a base salary plus monthly commissions.

Initial interviews will be held over MS TEAMS.