Customer Service-Order Processor

Our Company

Arconas is a Mississauga-based modular and public seating manufacturer established in 1972. Our mission is to bring high design, to high-traffic areas that require comfortable and durable seating solutions. We supply our furniture to many of the largest airports and transportation terminals throughout the world, as well as to government offices, healthcare centres, and universities.

We are a privately-owned company that has earned recognition as one of Canada’s 50 Best Managed companies since 2013.

We are now on a determined path to growth leading to great opportunities for personal and career growth. We are looking for a detailed and self-directed Order Processor.

The Order Processor will be responsible for producing sales quotes and order entry processing.

Duties and responsibilities

  • Quote and order entry processing; resource allocation, accuracy, on-time processing
  • Enter orders and distribute paperwork to appropriate parties
  • Distribute quotes & correspond with appropriate parties (sales management, Account Managers, and clients)
  • Ensure all information is available for shipping of product (W9)
  • Handle service orders
  • Ensuring that Arconas’ meeting rooms and the Literature room are maintained in a safe and presentable fashion
  • Other related customer service tasks


  • Post-secondary education is an asset
  • Must have excellent verbal and written communication skills in English
  • Must have a very good command of MS Office (particularly Excel and Typing speed 50 w.p.m.)
  • Detail-oriented and highly organized
  • Must have previous experience entering data in ERP accounting software
  • “Can do” attitude and ability to multitask is very important for this position
  • Experience in the contract furniture industry will be considered an asset
  • Basic knowledge and/or understanding of AutoCAD or other design software is beneficial
  • Able to meet tight deadlines

Working conditions

  • Working in an office environment or having a home office set up with appropriate internet connections to work efficiently
  • Dynamic, interactive, fast-paced growth environment

Physical requirements

  • Ordinary office setting physical demands, sitting, and working on a computer for extended periods of times
  • Ability to lift up to 30 pounds
  • At times there may be the requirement to use a step ladder
  • Please indicate your salary expectation in your Cover Letter/Resume
  • Only PDF attachments will be accepted

Job Types: Full-time, Permanent

COVID-19 considerations:
*Remote interview process
*Personal protective equipment provided or required
*Temperature screenings
*Social distancing guidelines in place
*Virtual meetings
*Sanitizing, disinfecting, or cleaning procedures in place